:root {
  --bg: #f4f7fa;
  --surface: #ffffff;
  --surface-soft: #eef2f6;
  --ink: #0f2744;
  --ink-2: #3d5a7a;
  --muted: #6b7280;
  --line: #dce3eb;
  --line-strong: #cbd5e1;
  --teal: #1b4fdc;
  --teal-dark: #1740b8;
  --olive: #0d9488;
  --amber: #c77c2e;
  --yellow: #f8c74b;
  --red: #dc2626;
  --blue: #2563eb;
  --violet: #6655d9;
  --navy: #0f2744;
  --navy-deep: #0c1f3a;
  --teal-accent: #0d9488;
  --mint: #5eead4;
  --radius: 10px;
  --shadow: 0 8px 24px rgba(15, 39, 68, 0.06);
  color-scheme: light;
}

* {
  box-sizing: border-box;
}

html,
body {
  margin: 0;
  min-height: 100%;
}

body {
  min-height: 100vh;
  background: var(--bg);
  color: var(--ink);
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  font-size: 14px;
  letter-spacing: 0;
}

button,
input,
select,
textarea {
  font: inherit;
}

button {
  cursor: pointer;
}

a {
  color: inherit;
  text-decoration: none;
}

.login-page {
  display: grid;
  min-height: 100vh;
  grid-template-columns: minmax(300px, 430px) 1fr;
}

.login-panel {
  display: grid;
  align-content: center;
  gap: 20px;
  padding: 40px;
  background: var(--surface);
  border-right: 1px solid var(--line);
}

.login-visual {
  position: relative;
  display: grid;
  align-content: end;
  padding: 56px;
  overflow: hidden;
  background:
    linear-gradient(135deg, rgba(8, 127, 122, 0.96), rgba(38, 69, 89, 0.9)),
    url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='900' height='700' viewBox='0 0 900 700'%3E%3Crect width='900' height='700' fill='%23087f7a'/%3E%3Cg fill='none' stroke='%23fff' stroke-opacity='.15'%3E%3Cpath d='M0 90h900M0 180h900M0 270h900M0 360h900M0 450h900M0 540h900M0 630h900M110 0v700M220 0v700M330 0v700M440 0v700M550 0v700M660 0v700M770 0v700M880 0v700'/%3E%3C/g%3E%3C/svg%3E");
  color: #fff;
}

.login-visual h2 {
  max-width: 540px;
  margin: 0;
  font-size: clamp(32px, 4vw, 52px);
  line-height: 1.02;
}

.brand {
  display: inline-flex;
  align-items: center;
  gap: 10px;
}

.brand-logo {
  width: 36px;
  height: 36px;
  object-fit: contain;
  flex: 0 0 36px;
}

.brand strong,
.brand span {
  display: block;
}

.brand strong {
  font-size: 16px;
  line-height: 1.1;
}

.brand span {
  color: var(--muted);
  font-size: 12px;
  font-weight: 700;
}

.contact-info {
  display: grid;
  gap: 5px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: #f6f8fb;
}

.contact-info small {
  color: var(--muted);
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
}

.contact-info a {
  width: fit-content;
  color: var(--teal-dark);
  font-size: 13px;
  font-weight: 600;
}

.contact-info a:hover {
  text-decoration: underline;
}

.login-contact {
  background: #eef7f6;
  border-color: rgba(8, 127, 122, 0.22);
}

.sidebar-contact {
  background: var(--surface);
}

.login-panel h1 {
  margin: 0;
  font-size: 34px;
  line-height: 1.05;
}

.login-panel p {
  margin: 0;
  color: var(--muted);
  line-height: 1.55;
}

.app-shell {
  display: grid;
  min-height: 100vh;
  grid-template-columns: 236px minmax(0, 1fr);
}

.sidebar {
  position: sticky;
  top: 0;
  display: grid;
  height: 100vh;
  grid-template-rows: auto 1fr auto;
  gap: 18px;
  padding: 18px;
  background: #fbfcfa;
  border-right: 1px solid var(--line);
}

.nav {
  display: grid;
  align-content: start;
  gap: 6px;
}

.nav button,
.side-action {
  display: flex;
  align-items: center;
  justify-content: space-between;
  min-height: 36px;
  width: 100%;
  padding: 8px 10px;
  border: 1px solid transparent;
  border-radius: var(--radius);
  background: transparent;
  color: var(--ink-2);
  font-weight: 600;
  text-align: left;
}

.nav button:hover,
.nav button.is-active,
.side-action:hover {
  border-color: var(--line);
  background: var(--surface);
  color: var(--ink);
}

.nav-count {
  min-width: 24px;
  padding: 2px 7px;
  border-radius: 999px;
  background: var(--surface-soft);
  color: var(--teal-dark);
  font-size: 12px;
  text-align: center;
}

.sidebar-footer {
  display: grid;
  gap: 10px;
}

.agent-box {
  display: grid;
  gap: 8px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface);
}

.agent-box small {
  color: var(--muted);
  font-weight: 600;
  text-transform: uppercase;
}

.agent-box strong {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.presence-list,
.sso-stack,
.agent-list {
  display: grid;
  gap: 8px;
}

.sso-button {
  justify-content: center;
}

.sso-button img,
.sso-provider-head img {
  width: 20px;
  height: 20px;
  object-fit: contain;
}

.presence-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 8px;
  align-items: center;
  font-size: 12px;
  font-weight: 600;
}

.presence-row span:first-child {
  display: inline-flex;
  min-width: 0;
  align-items: center;
  gap: 7px;
}

.agent-count-button {
  padding: 0;
  border: 0;
  background: transparent;
  color: var(--teal-dark);
  font-weight: 600;
  text-decoration: underline;
}

.settings-panel {
  padding: 0;
  overflow: hidden;
}

.settings-form {
  display: grid;
}

.settings-section {
  display: grid;
  gap: 12px;
  padding: 18px 20px;
  border-top: 1px solid var(--line);
}

.settings-section h3 {
  margin: 0;
  font-size: 15px;
}

.sso-settings-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.sso-provider-card {
  display: grid;
  gap: 12px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: #fbfcfa;
}

.sso-provider-head {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 10px;
}

.main {
  min-width: 0;
}

.topbar {
  position: sticky;
  top: 0;
  z-index: 5;
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 16px;
  align-items: center;
  min-height: 66px;
  padding: 14px 24px;
  border-bottom: 1px solid var(--line);
  background: rgba(243, 245, 241, 0.94);
  backdrop-filter: blur(14px);
}

.page-title {
  margin: 0;
  font-size: 24px;
  line-height: 1.1;
}

.page-subtitle {
  margin: 3px 0 0;
  color: var(--muted);
  font-size: 13px;
  font-weight: 500;
}

.content {
  display: grid;
  gap: 14px;
  padding: 16px 24px 32px;
}

.queue-tabs {
  display: flex;
  gap: 8px;
  overflow: auto;
  padding-bottom: 2px;
}

.queue-tab {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  min-height: 36px;
  padding: 8px 11px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface);
  color: var(--ink-2);
  font-weight: 600;
  white-space: nowrap;
}

.queue-tab.is-active {
  border-color: var(--teal);
  background: #e9f6f1;
  color: var(--teal-dark);
}

.dot {
  display: inline-block;
  width: 9px;
  height: 9px;
  border-radius: 999px;
  background: var(--teal);
}

.toolbar {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.toolbar-group {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
}

.metric-grid {
  display: grid;
  grid-template-columns: repeat(6, minmax(120px, 1fr));
  gap: 10px;
}

.metric {
  min-height: 78px;
  padding: 11px 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface);
}

.metric span {
  display: block;
  color: var(--muted);
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
}

.metric strong {
  display: block;
  margin-top: 6px;
  font-size: 24px;
  line-height: 1;
}

.metric small {
  display: block;
  margin-top: 5px;
  color: var(--ink-2);
  font-size: 12px;
  font-weight: 700;
}

.metric-alert {
  border-color: #ffc7c2;
  background: #fff1f0;
}

.dashboard-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(280px, 1fr));
  gap: 12px;
}

.dashboard-card {
  display: grid;
  gap: 12px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface);
}

.dashboard-card.status-behind,
.dashboard-card.status-full {
  border-color: #ffc7c2;
  background: #fff7f6;
}

.dashboard-card.status-watch {
  border-color: #f2d377;
  background: #fffaf0;
}

.dashboard-card-head {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  align-items: start;
}

.dashboard-card-head strong {
  display: block;
  margin-top: 4px;
  font-size: 24px;
}

.queue-kicker {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 600;
  text-transform: uppercase;
}

.queue-load {
  height: 10px;
  overflow: hidden;
  border-radius: 999px;
  background: var(--surface-soft);
}

.queue-load span {
  display: block;
  height: 100%;
  border-radius: inherit;
  background: linear-gradient(90deg, var(--teal), var(--yellow));
}

.status-behind .queue-load span,
.status-full .queue-load span {
  background: var(--red);
}

.dashboard-numbers {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 8px;
}

.dashboard-numbers div {
  min-height: 58px;
  padding: 8px;
  border: 1px solid var(--line);
  border-radius: 6px;
  background: rgba(255, 255, 255, 0.72);
}

.dashboard-numbers span,
.dashboard-card footer {
  color: var(--muted);
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
}

.dashboard-numbers strong {
  display: block;
  margin-top: 3px;
  color: var(--ink);
  font-size: 22px;
}

.dashboard-card footer {
  display: flex;
  justify-content: space-between;
  gap: 10px;
}

.panel,
.table-wrap,
.modal-card {
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface);
}

.panel {
  padding: 14px;
}

.panel-header {
  display: flex;
  align-items: start;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 12px;
}

.panel-title {
  margin: 0;
  font-size: 16px;
  line-height: 1.2;
}

.panel-copy {
  margin: 4px 0 0;
  color: var(--muted);
  line-height: 1.45;
}

.grid-2 {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(320px, 0.75fr);
  gap: 14px;
}

.form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

.span-2 {
  grid-column: 1 / -1;
}

.field {
  display: grid;
  gap: 5px;
}

.field label,
.check-row span {
  color: var(--ink-2);
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
}

.input,
.select,
.textarea {
  width: 100%;
  min-height: 36px;
  padding: 8px 10px;
  border: 1px solid var(--line-strong);
  border-radius: var(--radius);
  background: #fff;
  color: var(--ink);
  outline: none;
}

.textarea {
  min-height: 84px;
  resize: vertical;
}

.input:focus,
.select:focus,
.textarea:focus {
  border-color: var(--teal);
  box-shadow: 0 0 0 3px rgba(8, 127, 122, 0.13);
}

.search {
  width: min(360px, 100%);
}

.button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 7px;
  min-height: 34px;
  padding: 8px 11px;
  border: 1px solid var(--line-strong);
  border-radius: var(--radius);
  background: var(--surface);
  color: var(--ink);
  font-weight: 600;
  text-decoration: none;
}

.button:hover {
  border-color: var(--teal);
}

.button:disabled {
  cursor: not-allowed;
  border-color: var(--line);
  background: #eef2f0;
  color: #8a9690;
}

.button.primary {
  border-color: var(--teal);
  background: var(--teal);
  color: #fff;
}

.button.primary:hover {
  background: var(--teal-dark);
}

.button.danger {
  border-color: rgba(180, 35, 24, 0.34);
  color: var(--red);
}

.button.ghost {
  border-color: transparent;
  background: transparent;
}

.button.small {
  min-height: 26px;
  padding: 6px 9px;
  font-size: 12px;
}

.segmented {
  display: inline-flex;
  gap: 3px;
  padding: 3px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface-soft);
}

.segmented button {
  min-height: 29px;
  padding: 5px 9px;
  border: 0;
  border-radius: 6px;
  background: transparent;
  color: var(--ink-2);
  font-weight: 600;
}

.segmented button.is-active {
  background: #fff;
  color: var(--ink);
  box-shadow: 0 1px 3px rgba(17, 24, 39, 0.12);
}

.table-wrap {
  overflow: auto;
}

table {
  width: 100%;
  min-width: 980px;
  border-collapse: collapse;
}

th,
td {
  padding: 6px 9px;
  border-bottom: 1px solid var(--line);
  text-align: left;
  vertical-align: middle;
}

th {
  color: var(--muted);
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  white-space: nowrap;
}

td {
  color: var(--ink-2);
  font-size: 13px;
}

td strong {
  color: var(--ink);
}

tr.is-overdue {
  background: #fff1f0;
  box-shadow: inset 5px 0 0 var(--red);
}

tr.is-due-window {
  background: #fff9db;
  box-shadow: inset 5px 0 0 var(--yellow);
}

tr.is-claimed {
  background: #eef7f4;
  box-shadow: inset 5px 0 0 var(--teal);
}

tr.is-claimed.is-overdue {
  background: #fff1f0;
  box-shadow: inset 5px 0 0 var(--red);
}

tr.is-claimed.is-due-window {
  background: #fff9db;
  box-shadow: inset 5px 0 0 var(--yellow);
}

tr.is-mine {
  outline: 2px solid rgba(8, 127, 122, 0.28);
  outline-offset: -2px;
}

tr.has-notes td:first-child {
  border-left: 3px solid var(--violet);
}

.phone-link {
  color: var(--teal-dark);
  font-size: 15px;
  font-weight: 600;
  white-space: nowrap;
}

.phone-link:hover {
  text-decoration: underline;
}

.phone-cell {
  min-width: 150px;
}

.phone-cell .copy-only {
  display: block;
  margin-top: 3px;
  font-size: 11px;
  font-weight: 600;
}

.topic-cell {
  min-width: 240px;
  max-width: 420px;
}

.topic-cell strong,
.topic-cell span {
  display: block;
  overflow-wrap: anywhere;
}

.topic-cell span {
  margin-top: 2px;
  color: var(--muted);
}

.note-pill {
  display: block;
  margin-top: 5px;
  color: #4c3cbf;
  font-size: 12px;
  font-style: normal;
  font-weight: 600;
}

.identity-cell {
  min-width: 154px;
}

.identity-field {
  display: block;
  max-width: 100%;
  padding: 7px 8px;
  border-radius: 6px;
  overflow-wrap: anywhere;
}

.identity-field small {
  display: block;
  margin-bottom: 2px;
  color: var(--muted);
  font-size: 10px;
  font-weight: 600;
  text-transform: uppercase;
}

.identity-field strong {
  display: block;
  color: inherit;
  font-size: 13px;
  font-weight: 700;
}

.identity-field.is-visible {
  border: 1px solid rgba(8, 127, 122, 0.26);
  background: #e9f7f2;
  color: var(--teal-dark);
}

.identity-field.is-locked {
  border: 1px solid var(--line);
  background: #f4f6f4;
  color: var(--muted);
}

.active-call-panel {
  display: grid;
  grid-template-columns: minmax(220px, 1.4fr) minmax(220px, 1fr) minmax(180px, 0.8fr);
  gap: 12px;
  margin-bottom: 14px;
  padding: 14px;
  border: 1px solid rgba(8, 127, 122, 0.26);
  border-left: 4px solid var(--teal);
  border-radius: 8px;
  background: #f1fbf7;
}

.active-call-panel span,
.active-call-panel small {
  display: block;
  color: var(--muted);
  font-size: 12px;
  font-weight: 600;
}

.active-call-panel strong {
  display: block;
  margin-top: 2px;
  font-size: 17px;
  font-weight: 700;
}

.active-call-panel .sensitive-value {
  width: fit-content;
  padding: 5px 8px;
  border-radius: 6px;
  background: #dff6ed;
  color: var(--teal-dark);
}

@media (max-width: 900px) {
  .active-call-panel {
    grid-template-columns: 1fr;
  }
}

.eta-cell strong {
  display: inline-block;
  min-width: 86px;
}

.eta-due strong {
  padding: 3px 7px;
  border-radius: 999px;
  background: #fde68a;
  color: #7a4b00;
}

.eta-overdue strong {
  padding: 3px 7px;
  border-radius: 999px;
  background: #fee2e2;
  color: var(--red);
}

.actions {
  display: grid;
  grid-template-columns: repeat(2, minmax(58px, 1fr));
  gap: 6px;
  min-width: 130px;
}

.badge {
  display: inline-flex;
  align-items: center;
  min-height: 22px;
  padding: 3px 7px;
  border-radius: 999px;
  background: var(--surface-soft);
  color: var(--ink-2);
  font-size: 11px;
  font-weight: 600;
  white-space: nowrap;
}

.badge.waiting {
  background: #e0f2fe;
  color: #075985;
}

.badge.in_progress {
  background: #dff6ed;
  color: var(--teal-dark);
}

.badge.completed {
  background: #e7f5d0;
  color: #426111;
}

.badge.urgent,
.badge.no_answer,
.badge.overdue {
  background: #fee2e2;
  color: var(--red);
}

.badge.due {
  background: #fde68a;
  color: #7a4b00;
}

.badge.claimed {
  background: #dff6ed;
  color: var(--teal-dark);
}

.badge.note {
  background: #ece9ff;
  color: #4c3cbf;
}

.badge.duplicate {
  background: #fff3c4;
  color: #7a4b00;
}

.badge.low {
  background: #eef2f7;
  color: #475569;
}

.locked-label {
  display: inline-flex;
  align-items: center;
  min-height: 26px;
  padding: 4px 7px;
  border-radius: 6px;
  background: #eef2f7;
  color: #475569;
  font-size: 12px;
  font-weight: 600;
}

.note-action {
  border-color: #b8a8ff;
  background: #f4f1ff;
  color: #4c3cbf;
}

.empty {
  display: grid;
  min-height: 150px;
  place-items: center;
  padding: 26px;
  border: 1px dashed var(--line-strong);
  border-radius: var(--radius);
  color: var(--muted);
  font-weight: 600;
  text-align: center;
}

.check-row,
.switch-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.switch {
  position: relative;
  display: inline-flex;
  width: 42px;
  height: 24px;
}

.switch input {
  position: absolute;
  inset: 0;
  opacity: 0;
}

.switch i {
  position: absolute;
  inset: 0;
  border-radius: 999px;
  background: #cbd5cf;
  transition: 160ms ease;
}

.switch i::after {
  content: "";
  position: absolute;
  top: 3px;
  left: 3px;
  width: 18px;
  height: 18px;
  border-radius: 50%;
  background: #fff;
  box-shadow: 0 1px 4px rgba(17, 24, 39, 0.22);
  transition: 160ms ease;
}

.switch input:checked + i {
  background: var(--teal);
}

.switch input:checked + i::after {
  transform: translateX(18px);
}

.queue-members {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.queue-members label {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  min-height: 26px;
  padding: 4px 7px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: var(--surface);
  color: var(--ink-2);
  font-size: 12px;
  font-weight: 600;
}

.stat-bars {
  display: grid;
  gap: 9px;
}

.stat-row {
  display: grid;
  grid-template-columns: 110px 1fr 48px;
  gap: 10px;
  align-items: center;
  font-size: 13px;
}

.bar {
  height: 8px;
  overflow: hidden;
  border-radius: 999px;
  background: var(--surface-soft);
}

.bar i {
  display: block;
  height: 100%;
  border-radius: inherit;
  background: linear-gradient(90deg, var(--teal), var(--olive));
}

.notice {
  padding: 10px 12px;
  border: 1px solid #f1d391;
  border-radius: var(--radius);
  background: #fff8e6;
  color: #704a0a;
  font-weight: 700;
}

.lock-notice {
  border-color: #8fd1c7;
  background: #e8f7f4;
  color: var(--teal-dark);
}

.note-history {
  border-color: #c7bcff;
  background: #f5f2ff;
  color: #40338f;
}

.webhook-link {
  overflow-wrap: anywhere;
}

.sla-strip {
  display: grid;
  grid-template-columns: repeat(2, minmax(160px, 1fr));
  gap: 10px;
}

.sla-strip div {
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 6px;
  background: #fbfcfa;
}

.sla-strip strong,
.sla-strip span {
  display: block;
}

.sla-strip strong {
  color: var(--teal-dark);
  font-size: 28px;
}

.sla-strip div:nth-child(2) strong {
  color: var(--red);
}

.sla-strip i {
  grid-column: 1 / -1;
  height: 12px;
  overflow: hidden;
  border-radius: 999px;
  background: #fee2e2;
}

.sla-strip i span {
  display: block;
  height: 100%;
  border-radius: inherit;
  background: var(--teal);
}

.split-actions {
  display: grid;
  grid-template-columns: auto 1fr auto auto;
  align-items: center;
}

.modal-backdrop {
  position: fixed;
  inset: 0;
  z-index: 20;
  display: grid;
  place-items: center;
  padding: 16px;
  background: rgba(17, 24, 39, 0.32);
}

.modal-card {
  width: min(620px, 100%);
  max-height: min(820px, calc(100vh - 32px));
  overflow: auto;
  padding: 16px;
  box-shadow: var(--shadow);
}

.wide-modal {
  width: min(1160px, 100%);
}

.hours-form,
.hours-layout,
.hours-exceptions {
  display: grid;
  gap: 14px;
}

.hours-enabled {
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface-soft);
}

.hours-layout {
  grid-template-columns: minmax(300px, 0.78fr) minmax(0, 1.22fr);
  align-items: start;
}

.hours-weekly-editor,
.exception-list {
  display: grid;
  gap: 8px;
}

.hours-row {
  display: grid;
  grid-template-columns: minmax(140px, 1fr) 104px 104px;
  gap: 8px;
  align-items: center;
  padding: 8px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: #fff;
}

.hours-calendar {
  display: grid;
  gap: 10px;
}

.hours-calendar-head {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  gap: 10px;
  align-items: center;
  text-align: center;
}

.hours-week-grid {
  display: grid;
  grid-template-columns: repeat(7, minmax(78px, 1fr));
  gap: 8px;
}

.hours-day {
  display: grid;
  grid-template-rows: auto 180px auto;
  gap: 7px;
  min-width: 0;
  padding: 8px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: #fff;
}

.hours-day header,
.hours-day footer {
  display: flex;
  justify-content: space-between;
  gap: 6px;
  color: var(--muted);
  font-size: 11px;
  font-weight: 600;
}

.hours-day header strong {
  color: var(--ink);
}

.hours-day-track {
  position: relative;
  overflow: hidden;
  border: 1px solid var(--line);
  border-radius: 6px;
  background:
    repeating-linear-gradient(
      to bottom,
      #f8faf8,
      #f8faf8 23px,
      #e5ece7 24px
    );
}

.hours-day-track i {
  position: absolute;
  left: 10px;
  right: 10px;
  display: block;
  border-radius: 6px;
  background: linear-gradient(180deg, #0f766e, #7aa53a);
}

.hours-day.is-closed .hours-day-track {
  background: #f2f4f2;
}

.closed-label {
  position: absolute;
  inset: 0;
  display: grid;
  place-items: center;
  color: var(--muted);
  font-size: 12px;
  font-weight: 600;
}

.hours-day.has-exception {
  border-color: var(--amber);
  background: #fffaf1;
}

.hours-day footer em {
  color: var(--amber);
  font-style: normal;
}

.exception-form {
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: #fbfcfa;
}

.exception-item {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  align-items: center;
}

.modal-actions {
  display: flex;
  justify-content: end;
  gap: 8px;
  margin-top: 12px;
}

.modal-actions.split-actions {
  display: grid;
  grid-template-columns: auto 1fr auto auto;
  align-items: center;
}

pre,
code {
  border-radius: 6px;
  background: #11201e;
  color: #effaf5;
  font-family: "SFMono-Regular", Consolas, "Liberation Mono", monospace;
}

pre {
  overflow: auto;
  padding: 12px;
  line-height: 1.45;
}

code {
  padding: 2px 5px;
}

.toast {
  position: fixed;
  right: 16px;
  bottom: 16px;
  z-index: 30;
  max-width: min(420px, calc(100vw - 32px));
  padding: 11px 13px;
  border-radius: var(--radius);
  background: var(--ink);
  color: #fff;
  box-shadow: var(--shadow);
}

.muted {
  color: var(--muted);
}

@media (max-width: 1180px) {
  .metric-grid {
    grid-template-columns: repeat(3, minmax(120px, 1fr));
  }

  .grid-2 {
    grid-template-columns: 1fr;
  }

  .sso-settings-grid,
  .hours-layout {
    grid-template-columns: 1fr;
  }

  .hours-week-grid {
    overflow-x: auto;
    grid-template-columns: repeat(7, minmax(92px, 1fr));
    padding-bottom: 4px;
  }

  .dashboard-grid {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 820px) {
  .login-page,
  .app-shell {
    grid-template-columns: 1fr;
  }

  .login-visual {
    display: none;
  }

  .sidebar {
    position: static;
    height: auto;
    border-right: 0;
    border-bottom: 1px solid var(--line);
  }

  .nav {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .topbar {
    position: static;
    grid-template-columns: 1fr;
  }
}

@media (max-width: 560px) {
  .content,
  .topbar,
  .sidebar,
  .login-panel {
    padding-left: 14px;
    padding-right: 14px;
  }

  .metric-grid,
  .form-grid {
    grid-template-columns: 1fr;
  }

  .hours-row {
    grid-template-columns: 1fr 1fr;
  }

  .hours-row .check-row {
    grid-column: 1 / -1;
  }

  .span-2 {
    grid-column: auto;
  }

  .toolbar,
  .toolbar-group,
  .actions,
  .modal-actions {
    align-items: stretch;
    flex-direction: column;
  }

  .button,
  .search,
  .segmented {
    width: 100%;
  }

  .split-actions,
  .modal-actions.split-actions {
    grid-template-columns: 1fr;
  }

  .dashboard-numbers {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

/* === aitelefonist "Kontrollrum" brand overrides ===================== */
/* Display typography: Inter ExtraBold, tight tracking on large type */
.page-title,
.login-panel h1,
.login-visual h2 {
  font-weight: 600;
  letter-spacing: -0.02em;
}
.metric strong {
  font-weight: 600;
  letter-spacing: -0.01em;
}

/* Logo mark (inline SVG): "a" follows text colour, "i" stays cobalt */
.brand-logo {
  width: 34px;
  height: 27px;
  flex: 0 0 34px;
}
.brand {
  color: var(--ink);
}

/* Pill buttons */
.button,
.button.small {
  border-radius: 999px;
}

/* Cards a touch rounder */
.metric,
.agent-box {
  border-radius: 14px;
}
.table-wrap,
.modal-card {
  border-radius: 16px;
}

/* Navy hero on the login visual */
.login-visual {
  position: relative;
  display: flex;
  flex-direction: column;
  gap: 24px;
  padding: 64px;
  overflow: hidden;
  background:
    radial-gradient(130% 120% at 82% -10%, #163358 0%, #0f2744 52%, #0c1f3a 100%);
  color: #f6f7f4;
}
.login-visual::before,
.login-visual::after {
  content: "";
  position: absolute;
  border-radius: 50%;
  border: 1px solid rgba(13, 148, 136, 0.22);
  pointer-events: none;
}
.login-visual::before {
  width: 640px;
  height: 640px;
  top: -190px;
  right: -230px;
}
.login-visual::after {
  width: 430px;
  height: 430px;
  top: -85px;
  right: -125px;
  border-color: rgba(13, 148, 136, 0.34);
}
.login-visual .hero-content {
  position: relative;
  z-index: 1;
  flex: 1;
  display: flex;
  flex-direction: column;
  justify-content: center;
  gap: 22px;
  max-width: 470px;
}
.login-visual .hero-eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 9px;
  font-size: 13px;
  font-weight: 600;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: #5eead4;
}
.login-visual .hero-eyebrow .hero-dot {
  width: 7px;
  height: 7px;
  border-radius: 999px;
  background: #5eead4;
}
.login-visual h2 {
  margin: 0;
  max-width: 470px;
  font-size: clamp(34px, 3.6vw, 56px);
  font-weight: 600;
  letter-spacing: -0.03em;
  line-height: 1.04;
}
.login-visual .hero-lede {
  max-width: 430px;
  margin: 0;
  color: rgba(246, 247, 244, 0.72);
  font-size: 17px;
  font-weight: 400;
  line-height: 1.55;
}
.login-visual .hero-footer {
  position: relative;
  z-index: 1;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  font-size: 14px;
  color: rgba(246, 247, 244, 0.55);
}
.login-visual .hero-domain {
  font-weight: 700;
  color: rgba(246, 247, 244, 0.78);
}

/* === Brand type scale (GP 10 Typografi): only 400 / 600 / 700 ========= */
/* Display & headings = 700 Bold (brand caps at Bold), tight tracking */
h1,
h2,
h3,
.page-title,
.login-panel h1,
.login-visual h2,
.metric strong,
.brand strong,
.dashboard-numbers strong,
.queue-load strong,
.stat-number {
  font-weight: 700;
}
.page-title {
  letter-spacing: -0.02em;
}
.login-panel h1 {
  letter-spacing: -0.025em;
}
.login-visual h2 {
  letter-spacing: -0.03em;
}
.metric strong {
  letter-spacing: -0.012em;
}
.login-panel p,
.page-subtitle {
  font-weight: 400;
}
/* Eyebrow: 600 + wide brand tracking */
.hero-eyebrow {
  font-weight: 600;
  letter-spacing: 0.18em;
}

/* === Login: wider form column + more breathing room ================= */
.login-page {
  grid-template-columns: minmax(440px, 600px) 1fr;
}
.login-panel {
  padding: 56px;
  gap: 28px;
}
/* Critical: air between "Logga in" and the text under it */
.login-panel h1 {
  margin-bottom: 14px;
}
.login-panel .form-grid {
  gap: 18px;
}
.login-panel .sso-stack {
  gap: 12px;
}
.login-contact {
  margin-top: 4px;
}

/* === Pills/badges: room for the dot + a bit more padding ============= */
.badge {
  gap: 7px;
  padding: 4px 10px;
  min-height: 24px;
}

/* === Sidebar nav icons =============================================== */
.nav-item-main {
  display: inline-flex;
  align-items: center;
  gap: 11px;
  min-width: 0;
}
.nav-icon {
  flex-shrink: 0;
}

/* === Login hero aurora (samma effekt som aitelefonist.se-heron) ====== */
/* Ersätt ring-motivet med aurora */
.login-visual::before,
.login-visual::after {
  display: none;
}
.login-visual .hero-aurora {
  position: absolute;
  inset: -10px;
  z-index: 0;
  pointer-events: none;
  opacity: 0.6;
  filter: blur(14px);
  background-image: repeating-linear-gradient(
    100deg,
    #1b4fdc 0%, #5b8bff 8%, transparent 12%, transparent 16%,
    #0d9488 20%, #5eead4 26%, transparent 30%, transparent 34%, #1b4fdc 38%
  );
  background-size: 300% 300%;
  background-position: 50% 50%;
  mix-blend-mode: screen;
  -webkit-mask-image: linear-gradient(#000 55%, transparent 100%);
  mask-image: linear-gradient(#000 55%, transparent 100%);
  animation: login-aurora 90s linear infinite;
}
.login-visual .hero-aurora::after {
  content: "";
  position: absolute;
  inset: 0;
  background-image: repeating-linear-gradient(
    100deg,
    #5b8bff 0%, #1b4fdc 10%, transparent 14%, transparent 18%,
    #5eead4 22%, #0d9488 28%, transparent 32%, transparent 36%, #5b8bff 40%
  );
  background-size: 200% 200%;
  mix-blend-mode: screen;
  opacity: 0.7;
  animation: login-aurora 40s linear infinite reverse;
}
@keyframes login-aurora {
  0% { background-position: 50% 50%; }
  100% { background-position: 350% 50%; }
}
@media (prefers-reduced-motion: reduce) {
  .login-visual .hero-aurora,
  .login-visual .hero-aurora::after {
    animation: none;
  }
}

/* === Login hero value points ======================================== */
.hero-points {
  list-style: none;
  margin: 4px 0 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 14px;
  max-width: 440px;
}
.hero-points li {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  font-size: 15px;
  line-height: 22px;
  color: rgba(246, 247, 244, 0.86);
}
.hero-check {
  flex-shrink: 0;
  color: #5eead4;
  margin-top: 1px;
}

/* Navy sidebar */
.sidebar {
  background: var(--navy);
  border-right-color: rgba(255, 255, 255, 0.08);
}
.sidebar .brand {
  color: #f6f7f4;
}
.sidebar .brand span {
  color: rgba(246, 247, 244, 0.6);
}
.nav button,
.side-action {
  color: rgba(246, 247, 244, 0.78);
}
.nav button:hover,
.side-action:hover {
  border-color: transparent;
  background: rgba(255, 255, 255, 0.06);
  color: #ffffff;
}
.nav button.is-active {
  border-color: var(--teal);
  background: var(--teal);
  color: #ffffff;
}
.nav-count {
  background: rgba(255, 255, 255, 0.12);
  color: rgba(246, 247, 244, 0.92);
}
.nav button.is-active .nav-count {
  background: rgba(255, 255, 255, 0.22);
  color: #ffffff;
}
.agent-box {
  border-color: rgba(255, 255, 255, 0.1);
  background: rgba(255, 255, 255, 0.06);
}
.agent-box small {
  color: rgba(246, 247, 244, 0.5);
}
.agent-box strong {
  color: #f6f7f4;
}
.presence-row {
  color: #cbd7e5;
}
.sidebar-contact {
  border-color: rgba(255, 255, 255, 0.1);
  background: rgba(255, 255, 255, 0.06);
}
.sidebar-contact small {
  color: rgba(246, 247, 244, 0.5);
}
.sidebar-contact a {
  color: var(--mint);
}

/* Cool topbar instead of warm */
.topbar {
  background: rgba(255, 255, 255, 0.92);
}

/* Cobalt queue-tab active state */
.queue-tab.is-active {
  border-color: var(--teal);
  background: rgba(27, 79, 220, 0.08);
  color: var(--teal);
}

/* Cobalt focus rings + login contact card */
input:focus,
textarea:focus,
select:focus {
  outline: none;
  border-color: var(--teal);
  box-shadow: 0 0 0 3px rgba(27, 79, 220, 0.14);
}
.login-contact {
  border-color: rgba(27, 79, 220, 0.2);
  background: #eef2fb;
}
.contact-info a {
  color: var(--teal);
}